leo88 Privacy Policy

leo88 is committed to protecting the privacy of every member who uses our platform. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you register an account, make transactions, or interact with any part of the leo88 website.

By registering with leo88 and using the platform, you consent to the collection and use of your personal data as described in this policy. This policy forms part of our Terms and Conditions and should be read alongside them. If you do not agree with this policy, please do not use the leo88 platform.

leo88 collects personal information that is necessary to operate your account, verify your identity, process transactions, and maintain the security of the platform. The types of data we collect include:

We do not collect data beyond what is listed above unless you voluntarily provide it, such as when participating in a promotion or submitting a support request with additional details.

The personal data leo88 collects is used strictly for the following purposes:

• Account management — creating and maintaining your leo88 member account, including password recovery via OTP verification and account settings updates.
• Identity verification — completing KYC checks required before processing your first withdrawal or when triggered by account activity that requires additional review.
• Transaction processing — facilitating deposits and withdrawals in Philippine Peso through local payment channels, and maintaining accurate transaction records.
• Platform security — detecting and preventing unauthorised access, fraudulent activity, collusion, and violations of our Terms and Conditions.
• Customer support — responding to your queries, resolving disputes, and improving the quality of our support service based on interaction history.
• Legal and regulatory compliance — fulfilling obligations under applicable laws, including responding to lawful requests from regulatory or law enforcement authorities.
• Platform improvement — analysing aggregated, anonymised usage data to improve the experience for all members, including the Game Lobby, Slots, and betting features.

leo88 does not use your personal data for automated decision-making that produces significant legal effects without human review.

leo88 does not sell, rent, or trade your personal data to third parties for their own commercial or marketing purposes. We only share your data in the following limited circumstances:

• Payment processors — data shared with payment service providers is limited to what is required to complete your PHP transaction. These providers are bound by their own data protection obligations.
• Identity verification services — KYC document data may be shared with accredited identity verification providers solely for the purpose of confirming your identity.
• IT and security service providers — trusted technology partners who assist in operating the platform and maintaining its security may process certain technical data under strict confidentiality agreements.
• Legal and regulatory authorities — we may disclose personal data if required to do so by law, court order, or a lawful request from a government or regulatory body.

leo88 uses cookies and similar tracking technologies to provide a functional and secure experience on the platform. Cookies are small text files placed on your device when you visit the site. They help us remember your session, maintain security, and understand how the platform is being used.

The types of cookies we use include:

• Essential cookies — required for the platform to function. These include session authentication tokens that keep you logged in and security cookies that protect against unauthorised access. These cannot be disabled.
• Analytics cookies — used to collect anonymised data about how members navigate the platform, which pages are visited most, and where users encounter issues. This data is aggregated and not linked to individual identities.
• Preference cookies — used to remember your settings and preferences to improve your experience on return visits.

Most browsers allow you to control cookies through their settings. Disabling essential cookies may affect your ability to log in or use certain features of the platform. Disabling analytics or preference cookies will not prevent you from accessing the platform.

leo88 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, alteration, or disclosure.

• SSL/TLS encryption is applied to all data transmitted between your browser or device and the leo88 platform, protecting login sessions, transactions, and personal data in transit.
• OTP verification is used to confirm your identity during sensitive account actions, including login from unrecognised devices and withdrawal requests.
• Access controls limit internal access to personal data to authorised personnel only, on a need-to-know basis relevant to their role.
• Security monitoring is conducted continuously to detect unusual account activity, potential fraud, or unauthorised access attempts.

While we take all reasonable precautions, no online platform can guarantee absolute security. You also play an important role in protecting your account by keeping your password confidential, not sharing your OTP codes, and reporting any suspicious activity to support without delay.

leo88 retains your personal data for as long as your account is active and for a period after closure as required by applicable legal and regulatory obligations. The specific retention period for each category of data is guided by the purpose for which it was collected and any statutory requirements that apply.

• Account and KYC data is retained for the duration of your membership and for a period after account closure, in line with anti-money laundering and record-keeping requirements.
• Transaction records are retained to support dispute resolution, audits, and compliance obligations.
• Support communications are retained for a reasonable period to allow for follow-up and quality review.
• Usage and device data collected for security purposes is retained for a shorter period consistent with its security function.

When personal data is no longer required for the purposes for which it was collected and no legal obligation requires its retention, it is securely deleted or anonymised.

As a leo88 member, you have rights over your personal data. These rights may be subject to limitations where legal, regulatory, or legitimate business interests apply, but leo88 will always respond to requests in good faith and within a reasonable timeframe.

• Right to access — you may request a copy of the personal data leo88 holds about you.
• Right to correction — if any of your personal data is inaccurate or incomplete, you may request that it be corrected. Some updates can be made directly within your account settings.
• Right to deletion — you may request that your personal data be deleted. This right is subject to any legal or regulatory retention obligations that require us to keep certain records.
• Right to restrict processing — in certain circumstances, you may request that we limit the way your data is processed while a query or dispute is being resolved.
• Right to withdraw consent — where your data is processed on the basis of consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before the withdrawal.

To exercise any of these rights, contact our support team at [email protected]. Please include your registered name and account details so we can locate your records and process your request accurately.

leo88 is strictly an adult platform. Registration and use of the platform is only permitted for individuals aged 21 years and above. We do not knowingly collect personal data from persons under the age of 21.

If we become aware that an account has been registered by or on behalf of a minor, the account will be immediately suspended, all associated data reviewed, and the account permanently closed. Any funds held in such an account will be handled in accordance with our Terms and Conditions and applicable law.

If you have reason to believe that a minor has accessed or registered on the leo88 platform, please report it to our support team immediately so we can take appropriate action.

leo88 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable legal requirements. When material changes are made, we will notify registered members through the platform or via the email address on file.

The effective date at the top of this page will be updated to reflect when the latest version took effect. Your continued use of the platform after any revision constitutes your acceptance of the updated policy.

We recommend checking this page periodically, particularly when you receive a notification about updates. If you have questions about any changes, contact our support team before continuing to use the platform.

If you have any questions, concerns, or requests relating to this Privacy Policy or how leo88 handles your personal data, please reach out to our support team. We aim to respond to all privacy-related enquiries promptly and thoroughly.

You can contact us by email at [email protected]. When submitting a privacy-related request, include your registered name and a description of your query so we can assist you as efficiently as possible.

For general account questions and common queries, visit our FAQ page first — many issues are addressed there without the need to contact support directly.